Covid-19 and your Disney Trip

It has been announced earlier today that the Disney Parks around the world will all be closed from Sunday March 15th to April 1st 2020. This is also the case for Universal Hollywood and Orlando.

An Official Statement from Universal Orlando



The Asian parks have been closed for a while now and it is unknown at this moment when they will reopen.

Disneyland Resort, Walt Disney World and Disneyland Paris will be closing from Sunday, with hopes to reopen on April 1st. This is to prevent the spread of the Covid-19 Virus (Coronavirus) and to try and keep people safe, especially those who are at a greater risk.

Disney Cruise Line has also announced that its departures have been suspended from Saturday until the end of the month.

At this moment in time, Disneyland resort will also be closing it’s hotels, although Walt Disney World and Disneyland Paris won’t be. Disney Springs and Paris’ Disney Village will also remain open at this time.

Official Statement from the Disney Parks Website

With regards to bookings, contact whoever your booking is with, but please be patient. They are trying to make sure everyone is seen to and receives help in time of their booking, so just be aware that those with closer bookings will be seen to first in the majority of cases.

Whilst this is awful news for anyone who is having to reschedule their holiday, it is the right way for the company to move, protecting its staff and guests has to made priority in such uncertain times. If nothing else, there is a brightside as those hard working cast members are still getting paid, whilst getting a break which they seriously deserve.

The information below answers any general questions you may have and has been taken directly from official Disney sources.

TICKETS


May I get a refund on my ticket?
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
Florida Resident Discover Disney Tickets may be used through July 31, 2020.
Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 will be automatically refunded.

ANNUAL PASSES


How does the closure of Walt Disney World impact annual passes?
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

RESORTS


I have a future stay at a Disney Resort hotel while the park is closed. What does that mean for my vacation?
Guests who have not checked in for stays between March 16, 2020 through March 31, 2020 may modify or cancel their Disney Resort room reservation or Walt Disney Travel Company package up to their original check-in date. If no action is taken, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date. If you did not book through Disney directly, please contact your travel professional.


What if I want to cancel a Disney Resort hotel reservation after the parks reopen?
We will waive all Disney imposed change and cancellation fees up to the date of check-in through June 30, 2020.


DINING & OTHER EXPERIENCES


I have a pre-paid dining reservation or experience reservation like Droid Depot during the time when the parks are closed. Will I receive a refund?
Yes. All pre-paid dining and experience reservations will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.


What happens to dining reservations that required a credit card at the time of booking?
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

Please look after yourselves and rely on official sources for any updates!
I hope you aren’t too badly affected.

Amy xo

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